Job Summary/Scope This Position Is Responsible For Managing All Key Accounts For The Department. The Purpose Of This Position Is To Manage The City's Key Accounts. Job Responsibilities Major Duties Coordinates, Edits And Bills The Top Sixty Municipal, Industrial, And Large Commercial Customers. Obtains Meter Readings From City Personnel And Inputs To Spreadsheet; Evaluates Complex Data To Determine That Proposed Billing Is In Line With Customer's Billing History; Verifies That System Billing Is In Line With Spreadsheet Evaluation; Combines System Bill With Spreadsheet Evaluation Documentation; Mails Bills To Key Account Customers. Coordinates Key Account Activities; Coordinates Department Response To Key Account Activities; Meets With Key Account Customers On A Regular Basis. Serves As Wilson Energy Rate Expert; Responds To Customer Questions; Coordinates Changes In Rate Structure And Cost Basis; Explains Billing To Customers. Manages Natural Gas Supply; Monitors Daily System Loads; Schedules Peak Standby Gas; Coordinates With Natural Gas Supplier And Marketer; Reconciles Billing From Natural Gas Supplier And Marketer. Negotiates Monthly Natural Gas Rates With Interruptible Industrial And Large Commercial Customers. Establishes Key Performance Indices And Tracking Information For Budget Monitoring, Key Account Customer Information, And Management Control. Supervises Administrative Technician In Their Providing Administrative Support To Assigned Division Performs Other Related Duties As Assigned. Guidelines Guidelines Include City Ordinances, Policies, And Procedures, Relevant Federal And State Laws And Regulations, And City Utility Rates. These Guidelines Require Judgment, Selection, And Interpretation In Application. Supervisory/Management Responsibility Supervises (1) Administrative Tech I / II Minimum Qualifications Education/Experience Requirements Knowledge And Level Of Competency Commonly Associated With The Completion Of A Baccalaureate Degree In A Course Of Study Related To The Occupational Field. Experience Sufficient To Thoroughly Understand The Diverse Objectives And Functions Of The Subunits In The Division/department In Order To Direct And Coordinate Work Within The Division/department, Usually Interpreted To Require Three To Five Years Of Related Experience. Possession Of Or Ability To Readily Obtain A Valid Driver's License Issued By The State Of North Carolina For The Type Of Vehicle Or Equipment Operated. For The Full Job Description And Ability To Apply, Please Visit: Https://www.governmentjobs.com/careers/wilsonnc/jobs/4292919/energy-services-manager?pagetype=jobOpportunitiesJobs